SMEsmedia Privacy policy Statement

We now live in a global world and this has affected the way we live and interact with others around the world on daily basis. Our company is committed to protecting the privacy of our customers.This Privacy Policy is to help you understand how we collect, use and protect your information when you visit our website and use our products and services.

It covers the following:

  1. Personal information that is required
  2. Usage of the Personal Information
  3. Sharing your Personal Information
  4. Protecting your personal information
  5. Internet use
  6. Changes to our Privacy Policy
  7. Personal Information that is required

We may hold information relating to you that you have provided to us (such as on a contact or registration form) or that we may have obtained from another source (such as our suppliers or from marketing organisations and credit agencies).

This information may include, amongst other things, your name, address, telephone numbers, website and any other information collected in relation to your use of our products and services.

  1. Usage of the Personal Information

It may be used by us for a number of purposes connected with our business operations and functions, which include:

  • Processing your requests
  • Providing you with products and/or services requested (including the presentation or elimination of calling or connected line identification) or administering your account
  • Dealing with requests, enquiries or complaints and other customer care related activities; and all other general administrative and business purposes
  • Contacting you (including by email, short text message (SMS), pager or telephone) about our services and the products and services of scrutinised third parties which we think may be of interest to you (unless you ask us in writing not to)
  • Carrying out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution
  • Carrying out activities connected with the running of our business such as personnel training, quality control, network monitoring, testing and maintenance of computer and other systems and in connection with the transfer of any part of our business in respect of which you are a customer or a potential customer.
  1. Sharing your Personal Information

There may be times when we need to disclose your personal information to third parties. If we do this, we will only disclose your information to:

  • anyone we transfer our business to in respect of which you are a customer or a potential customer;
  • anyone who assists us in protecting the operation of the SMEsmedia networks and systems, including the use of monitoring and detection in order to identify potential threats, such as hacking and virus dissemination and other security vulnerabilities
  • persons to whom we may be required to pass your information by reason of legal, governmental or regulatory authority including law enforcement agencies and emergency services
  • Any person or organisation as authorized by laws and regulations applicable in the Federal Republic of Nigeria.
  1. Protecting your personal information

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorized access, modification or disclosure. In case of any concerns the privacy office can be contacted at info@smesmedia.com

  1. Internet use

We make every effort to maintain the security of our internet connections; however for reasons outside of our control, security risks may still arise. Any personal information transmitted to us or from our online products or services will therefore be at your own risk, however we will use our best efforts to ensure that any such information remains secure. We cannot protect any information that you make available to the general public – for example, on message boards or in chat rooms. Notwithstanding, you also play a significant role in protecting your data by not sharing your username and password with others and by using passwords that is a mixture of upper case, lower case, special characters and numbers.

Please note that when you are accessing a non-SMEsmedia website, you should always read their privacy policy or website terms and conditions – especially if you are considering providing them with your personal information. You are also responsible for maintaining the secrecy of your passwords and/or any account information.

We may use cookies and other interactive techniques such as web beacons to collect non-personal information about how you interact with our website, and web-related products and services, to:

5.1 understand what you like and use about our website;

5.2 understand what you do not like and do not use on our website;

5.3 provide a more enjoyable, customize service and experience, and

5.4 help us develop and deliver better services tailored to our customers’ interests and needs.

We may use a persistent cookie to record details such as a unique user identity and general registration details on your PC. This helps us recognize you on subsequent visits to this website so that you don’t have to re-enter your registration details each time you visit us and allows us to carry out the activities mentioned above.

Most browser technology (such as Internet Explorer, Netscape etc.) allows you to choose whether to accept cookies or not – you can either refuse all cookies or you can set your browser to alert you each time that a website tries to set a cookie.

  1. Changes to our Privacy Policy

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.   

© Smesmedia 2015 All Rights Reserved